Return Policy

At Mar-khor.com , we value your satisfaction and strive to provide you with the highest quality products. We stand behind the authenticity and effectiveness of our offerings, which is why we offer a comprehensive return policy to ensure your peace of mind.

Money-Back Guarantee:

  1. We are confident in the quality of our products, and to demonstrate our commitment to your satisfaction, we offer a Money-Back Guarantee for all purchases made on Markhor.com.
  2. If you are not completely satisfied with your purchase, you may initiate a return To qualify for the money-back guarantee, the product must be returned in its original condition.
  3. Refunds will be issued for the total purchase amount, including any shipping or handling charges, after the returned product is received, inspected, and approved.

Lifetime Guarantee:

  1. Additionally, Markhor.com is proud to offer a Lifetime Guarantee on the authenticity and potency of our Products.
  2. If, at any point in the future, you have concerns about the quality or effectiveness of our shilajit, please reach out to our customer support team, and we will work diligently to address your issue.
  3. If, after a thorough investigation, it is found that the product does not meet our high standards, we will offer a suitable resolution, which may include a replacement or a full refund.

Return Procedure:

  1. To initiate a return, please contact our customer support team at WhatsApp [+923251864804]. Provide your order details, reason for the return, and any supporting information.
  2. Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number, if applicable.
  3. Pack the product securely, include the RMA number, and send it to the address provided by our customer support team.
  4. Upon receiving the returned product, our team will inspect it to ensure it meets the return policy criteria.
  5. Refunds will be processed within 2 days from the date we receive the returned product and will be issued using the original payment method.

Exceptions:

  1. Opened or used products are not eligible for returns, except for cases where the product is defective or does not meet the lifetime guarantee criteria.
  2. The money-back guarantee is valid till the last gram of the purchased product.

Contact Information:

For any questions or concerns regarding our return policy or the return procedure, please contact us at WhatsApp [+923251864804].

Thank you for choosing AftabiSalajeet.pk, and we look forward to providing you with the best possible shopping experience.

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